Most U.S. orders ship within 1–2 business days. Transit is typically 3–7 business days depending on your location. You will receive tracking by email.
Unused items in original packaging may be returned within 30 days. Defective items may be replaced — see our Refund Policy for details.
Always follow the tutorial and safety warnings. Do not use near eyes, ears, or irritated skin. Stop immediately if you see irritation.
Email pk@pgroomer.com, call 888.355.5544, or use WhatsApp from our Contact page. We reply as soon as we can during business hours.
Orders within the U.S. typically arrive within up to 8 business days depending on location and shipping method.
Our brush units and attachments are sold separately from the power drill. The universal adapter attaches easily to any standard cordless home drill.
Always start on the lowest speed setting to let your pet get used to the sensation. You can gradually adjust, but low to medium speed is sufficient for effective de-shedding.
PGroomer works best on animals with fur shorter than 3 inches. We offer specialized brush heads for dogs, cats, horses, and livestock across various coat textures.
We recommend introducing the tool slowly. Start by letting your pet sniff the attachment while turned off, then run the drill at a low speed nearby while offering treats. With patience over 2–3 short sessions, most pets come to enjoy the massaging feel!
Currently, standard checkout supports orders within the U.S. For international orders or inquiries, please contact our support team directly at pk@pgroomer.com.
